Effective Date: 21/07/2025
Website: http://www.aadiva.com
Brand Name: Aadiva
Aadiva.in recognizes the importance of maintaining your privacy. We value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard information through our website [www.aadiva.com] and other online or offline sources.
This policy applies to current and former visitors to our website and our online customers. By using our website, you agree to the terms outlined in this Privacy Policy.
Aadiva.com is a property of [Aadiva E-commerce], an Indian company registered under the Companies Act, 2013, having its registered office at Village Carterpuri, Gurugram Haryana 122017
India.
Information We Collect
1. Contact Information:
We may collect your name, email address, phone number, shipping address, billing address, city, state, postal code, country, and IP address.
2. Payment and Billing Information:
When you purchase a product, we may collect your billing name, billing address, and payment method. However, we do not store your credit/debit card number or other sensitive payment details. Payments are securely processed through our trusted payment partner(s) such as Razorpay or CCAvenue.
3. Information You Post:
We may collect information that you post in public areas on our website or on affiliated social media platforms operated by Aadiva.
4. Demographic Information:
We may collect details like your preferences, purchase history, or other data provided through surveys or promotional campaigns.
5. Other Information:
We may track your IP address, device type, browser type, session duration, referral websites, and other analytics data using tools such as Google Analytics or Facebook Pixel.
How We Collect Information
- Directly from you: When you register, purchase, fill forms, or communicate with us.
- Passively through tracking tools: Cookies, pixels, tags, and browser tools help collect non-personally identifiable data.
- From third parties: Social media logins or integrations may share limited data with us.
How We Use Your Information
We may use your personal data in the following ways:
- To confirm purchases and send order-related updates
- To respond to queries or customer service requests
- To improve our website, products, and user experience
- To inform you about new products, discounts, offers, or upcoming launches
- To protect against fraud, unauthorized transactions, or illegal activities
- To send transactional or service-related emails/SMS
- As otherwise permitted or required by law
Sharing of Information
We may share your data with:
- Service Providers: Payment processors, email/SMS providers, or logistics partners who help us deliver your order or manage communications.
- Business Partners: In case of partnerships, co-branded offers, or joint marketing efforts.
- Legal Obligations: To comply with law enforcement, legal orders, or to defend against legal claims.
- Business Transfers: If our business is sold or merged, your information may be transferred to the new entity.
- Other purposes: Only with your consent or where permitted under law.
Third-Party Links
Our website may contain links to external websites. This Privacy Policy does not apply to those sites. Please review their policies before providing any personal information. We are not responsible for third-party privacy practices.
Updates to This Policy
This Privacy Policy was last updated on 21/07/2025. From time to time, we may update our privacy practices. We will notify you of any significant changes, and an updated version will be posted on our website. Please check periodically for updates.
Jurisdiction
By using this website, you consent that any disputes arising under this Privacy Policy shall be governed by the laws of India. Jurisdiction will lie exclusively with the courts of Gurugram.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data handling practices, feel free to contact us at:
Email: info@aadiva.com